Business Support Center

We have built an elite Business Support Center. Our agents go through rigorous training and are some of the best in the industry. Similar to other areas of the Freedom Suite business, we hold ourselves to data-driven performance standards across all key metrics and quality monitoring. Our team consistently performs above respective service industry standards for lead to appointment conversion and customer satisfaction results.

Our business support agents thrive in the Freedom Suite environment because they receive clear direction, continual coaching, and have access to the best tools, including our custom designed CRM/ERP system and new internet-based call tracking system.

Our Business Support Center provides clients with inbound/outbound call facilitation, email, texting, instant messaging, and tier 1 technical support. The team is empathetic and professional, detail-oriented and organized, competent and confident. The Business Support Center strives to consistently put our clients and their businesses first in all we do, arming you with the ability FREEDOM TO FOCUS ON YOUR CORE BUSINESS.

Our Promise To You

Cynthia Cassidy
Business Support Center

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Freedom Suite Services provides franchise systems and business owners with 360-degree Brand Development & Marketing Support.

We Look Forward to Connecting!